HDW advised me they are currently experiencing severe hardware problems. Specifically, not one but two hard drives that are part of the network they use to generate new race files have failed.
They are working pretty much around the clock to get things restored.
But right now as I type this -- 6:20 pm Eastern Monday Jan 21, 2019 -- they do not have the ability to generate new race files for tomorrow Tues Jan 22, 2019.
I expect them to call me early tomorrow morning with a progress update.
I'll come back to this thread and post an update after that happens.